Customer responsiveness badges on the pipeline
The new Engagement Tracking add-on shows how responsive each customer is right on the pipeline, and customer search finds people by email again.
v2.72.0
New1
- NewSales
See how responsive each customer is#
With the Engagement Tracking add-on, pipeline cards show a responsiveness badge for each customer, so reps can tell at a glance who is engaging and who has gone quiet.
Fixed1
Customer search finds email addresses. Searching for a customer by email address works again, and lead activity shows the total number of contact attempts instead of a conversation count. Sales