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Crew shortage details on the assignments page

The assignments weekly table and banner show where you're short on crew, and assignment links keep their location. Calls that bounce through a queue now credit the rep who answered.

v2.56.0

New2

  • Calls credit the rep who answered. Calls that bounce through a queue now show the rep who answered, the Inbox remembers how you classified each conversation, and owner avatars show real names. Inbox

  • Mute lead claimed alerts. Turn off the lead claimed notification in your preferences, and hide muted notifications from the Notifications page. Everywhere

Improved4

  • ImprovedDispatch

    Crew shortage details#

    The assignments weekly table and banner now spell out where you're short on crew, so you can plan staffing ahead.

  • Sales weeks run Monday to Sunday. Sales performance reporting weeks now run Monday to Sunday. Reports

  • Add-on Management sits under Billing. In the Company settings menu, Add-on Management now sits right below Billing. Company settings

Fixed3

  • Travel time without a drop-off address. Travel time is now calculated even without a drop-off address, and adding a last name while sending an estimate no longer causes an error. Sales

  • Every uploaded file opens. Files uploaded by any team member now open and download. Sales