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Extra pickup stops and company knowledge for Compass

Add extra pickup locations to an opportunity, and teach Compass your company's knowledge with admin review. Photos and videos customers text in formats browsers can't play are converted for viewing.

v2.370.0

New4

  • NewSales

    Add more than one pickup to an opportunity#

    Additional Stops on an opportunity now takes extra pickup locations as well as drop-offs, placed in the right spot on the route and labeled as pickups.

  • NewGetting started

    Teach Compass your company's knowledge#

    Build a shared knowledge base that Compass and the Claude connector use to answer your team. Staff can suggest items, admins approve them, and each item has a review date so answers stay current.

  • NewInbox

    Play every photo and video customers text you#

    Videos, voice clips and photos in formats browsers can't show, such as 3GP, MOV, AMR and HEIC, are converted so they open in the Inbox, with preview tiles and downloads.

  • See each mover's branch on report cards. Operator report cards show the locations each mover works from, primary first, and the Locations CSV includes them. Reports

Improved2

  • Dispatch views and reports load faster. Dispatch and operator views skip duplicate refreshes, unread counts stay in step across tabs, and several reports and payroll screens load faster. Everywhere

  • Security improvements. We tightened security across the app. Everywhere

Fixed2

  • Timer hours show on the close screen. With the Move Timer add-on on, timer hours appear on the close screen and round the way you expect. Dispatch

  • Compass and support threads report accurately. Compass no longer says it saved a preference when memory is off, and support threads stop posting status updates once a fix has shipped. Getting started