Before you start
- Anyone who can edit a move can add and remove its tags: office admins, dispatchers and sales reps on the moves they work.
- Crew leads and movers see a move’s tags on their own move page. They can’t change them.
- Tags are on for every company. There is nothing to switch on.
Add a tag to a move
Tags sit right under the move’s number and name, at the top of the move page.
- Open the move.
- Click Add tag beside the tags it already has.
- Pick one of Your tags, the tags your company already uses. The most used come first, and the number beside each says how many moves carry it.
- Or type a new one in the box at the top of the list and pick the line that creates it.
The tag saves the moment you pick it. There is no save button.
Remove a tag
Click the small x on the tag. It comes off straight away. When no move carries a tag any more, it drops out of Your tags too: there is no separate list of tags to manage.
Limits
A move takes up to 20 tags, and each tag up to 40 characters. Short ones read best on the dispatch board and the crew’s phone.
Find moves by tag
On the Moves list
The Moves list shows each move’s tags under the customer, and its name under the move number.
- Open Moves from the Sales menu.
- Click All tags beside the status filter.
- Pick one or more tags. The list keeps every move that carries any of them.
- To go back to every move, open the filter again and clear the tags.
The search box at the top of the list finds a move by its name or its tags as well as by customer, phone or address.
From the search bar
Type a tag in the search bar at the top of any page. Moves that carry the tag come first in the results, each with its tags.
Where tags show
You add a tag once and it follows the move:
- On the dispatch board, each job card on Job Assignments shows its tags beside the status, so the dispatcher sees the piano before picking the crew.
- On the opportunity, a sales rep sees and edits the same tags at the top of the opportunity, under the customer’s name.
- On the customer’s page, the move history shows each move’s tags.
What the crew sees
Every tag shows on the crew’s move page, under the move number and date. Crew leads and movers can read them but can’t change them. The Add tag list reminds you of this at the bottom, so write tags the crew can act on.
