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Storage card updates and video claim evidence

Storage bookings can now have their card updated or switched to automatic billing, and claims accept video evidence with an evidence filter. Companies can also choose when crews see rates.

v2.328.0

New6

  • NewFinance

    Update the card on a storage booking#

    Update the card on an active storage booking, or switch a manual booking to automatic card billing with a saved card. Stripe Link is offered as a payment method where available.

  • NewClaims

    Attach videos to claims and filter to evidence#

    Claims accept video files as evidence and play them inline. Mark any claim file as evidence, then filter the file list to evidence only.

  • NewReports

    An all-time report card board#

    Admins and dispatchers can switch the crew report card board to an all-time view that weighs every period, not only the latest one.

  • A crew roster for supervisors. Crew supervisors see a read-only roster of the active movers in their locations, with personal and pay details left out. Crew app

  • Review excluded photos before a social post. When building a social post from a move, see the photos that were left out and add any of them back after confirming. Files that are not images are called out. Marketing

  • Search unassigned jobs by customer name. Type a customer name on the Unassigned Jobs list to find the move you need. Counts and empty states follow the search. Dispatch

Improved9

  • ImprovedClaims

    Claims show crew status and send deductions to payroll#

    Each mover on a claim shows their tier and whether they are an employee or a contractor. A toggle applies a strike deduction to payroll, or reverts it, with a note on which payroll it lands in. The assignee list shows admins and dispatchers.

  • ImprovedCrew app

    Choose when crews see rates#

    A company setting controls whether movers see rates and money details in the crew app. When rates are allowed, the move close summary in chat shows the rate.

  • ImprovedSales

    A clearer estimate breakdown#

    Estimate time ranges use a sensible spread, crew options say when a move needs a second trip, and inventory details read as plain text instead of raw data. AI estimates use one unit system throughout.

  • Review report and campaign report updates. The review collection report opens on unresolved reviews and counts only requests that were actually sent. Google Ads campaign performance adds a Cancelled column, and the Google Business Profile mapping flags shared or outdated listings. Marketing

  • Drop-off stops show their address in move chat. Move chat labels for drop-off stops include the street address, so crews and the office know which stop a message is about. Inbox

  • Faster commission reports and dispatch month view. Commission reports load faster for long date ranges, and the dispatch month view loads all locations at once instead of one at a time. Reports

  • The top menu scrolls when you have many roles. If your roles give you more modules than fit on screen, the top menu scrolls sideways and keeps the module you are in visible. Everywhere

  • Blacklist icon is easier to see in dark mode. The blacklist marker on customers uses the error color everywhere it appears, so it stands out in dark mode. Sales

  • Security improvements. We tightened security across the app. Everywhere

Fixed3

  • Unpaid storage shows on the Payments page. Unpaid storage periods appear on the Payments page as Outstanding or Overdue, with expected income alongside. The Record payment window now says plainly that it logs a payment collected elsewhere and does not charge a card. Finance

  • Archived trucks show in job assignments. Archived trucks that still have jobs on the day you are viewing appear in both the calendar and the expanded truck groups. Dispatch

  • Travel warnings skip labor-only jobs. Labor-only jobs no longer show a stuck travel-time warning, and the Recalculate button is disabled when there is no truck to calculate for. Dispatch