NewFinance
Customers can tip the crew when they pay
Customers can add a tip when they pay by card or through a Stripe payment link. Tips flow into crew payroll, so nobody has to track them by hand.
Customer tipping and payment links by text
Customers can tip when they pay by card or payment link, and tips flow into crew payroll. Payment links go out by text at close-out, refunds start from the payment, and move chat gains group mentions.
v2.243.0
New4
- NewFinance
Send payment links by text at close-out#
When closing a move, send the payment link by email, text or both. Each location sets its own text message template.
- NewInbox
Group mentions in move chat#
Type @here, @dispatch or @operators to reach a whole group in move chat. The mention menu lists people by role and scrolls.
- NewCrew app
Crews can add an unplanned drop-off#
Crew members can add a drop-off stop that was not on the plan while the move is underway. The new stop shows on the move details and in chat.
Improved7
- ImprovedFinance
Refunds start from the payment#
Issue a refund from the payment it belongs to. Refunds are limited to admins, and refunds on Stripe payments go back through Stripe.
- ImprovedInbox
Move chat holds messages through dropped connections#
Messages and photos you send in move chat wait on your device and go out once the connection returns, without duplicates. A banner and a reconnect button appear when the connection drops.
TV Link fits any screen. The TV Link dashboard fits any TV, shows a live count of unclaimed leads, and leaves dispatchers off the conversion board. Sales
Cooldown between lead claims. Set a wait time between lead claims in your pipeline settings. A rep who tries to claim too soon sees how long is left. Sales
Stripe fees in move payment history. Payment history and deposits on a move show when a payment included a Stripe processing fee, which makes reconciling easier. Finance
Cleaner storage details for customers. Customer PDFs and emails no longer show your internal storage facility name, and the storage card has a cleaner layout. Finance
Form controls follow your theme. Checkboxes, dropdowns and other built-in form controls follow light or dark mode with the rest of the app. Everywhere
Fixed4
Clickable links and full names in move chat. Links in move chat open with a tap, and participants show with their full names. Inbox
Payment links reflect discounts right away. After you add a discount, the payment link window shows the new balance without closing and reopening it. Finance
Correct tier progress on Sales Revenue. The Sales Revenue view shows the right tier percentage and the right amount left to reach the next tier. Reports
Reliable file uploads from the field. Crew file uploads shrink large photos, retry on weak signal and time out cleanly, so uploads from a job site go through. Crew app