Start here
Your first week as a sales rep
You turn an enquiry into a booked move. These guides cover leads, estimates, follow-ups and the coaching that helps you close more of them.
Start here, in this order
4 short guides, about 14 minutes of video in all.
- Step 1
3:33 Work your sales pipeline Claim new leads, schedule follow-ups, see what is urgent, send pricing and close out lost or invalid leads from New Business. For sales reps and owners, with a video. - Step 2
3:49 Calls, texts and email in the Inbox Connect your phone line and email to MovePlnr, follow every text, call and email with a customer in one timeline, and answer faster with Quick Reply snippets. For owners, office admins, sales reps and dispatchers. - Step 3
3:27 Build and send estimates Plan the stops, price the move as an hourly range or a fixed rate range, email the estimate, follow it in your pipeline and book on-site estimates. For sales reps and the office. - Step 4
3:28 Build contracts and collect signatures Set up contract templates with placeholders, initials, attachments and reminders, send them at booking or later, add waivers, and handle paper-signed contracts. For office admins, sales reps and owners.
Every day
The jobs you will repeat.
- Tag moves and filter by tag Dispatch · 2:13
- Message your team in direct and group chats Inbox · 2:48
- Messenger, Instagram and social posts Marketing · 2:59
- Create, assign and track office tasks Profile · 3:02
- Read your daily and monthly reports Reports · 2:35
- Read the Sales Performance report Reports · 2:54
- Work with partners and referrals Sales · 3:56
- Build, send and track waivers Sales · 4:26
- Coach your sales team with Sales Coaching Sales · 2:57
- Send quote pages customers sign and pay Sales · 3:55
- Sell supply packages on estimates Sales · 2:23
When something comes up
Bookmark these for a bad day.
- Plan small local jobs into rides Dispatch · 3:52
- Offer customers financing Finance · 2:56
- Send a self-serve estimate Sales · 3:01
- Quote and run a long-distance move Sales · 5:57
- Find and merge duplicate customers Sales · 3:33
- Book packing and moving days as one bundle Sales · 2:26
Set up once
Usually an admin's job. Check it is done.
- Bring Local Services Ads leads into New Business Marketing · 2:24
- Set up your notifications Profile · 2:39
- Set up pipeline follow-ups Sales · 3:35
Coming soon
- Your first move, start to finish Take one real customer through a quote, a booking and a paid invoice.
Not your role?
- Owner
- Office admin
- Dispatcher
- Crew
- Yard
- Estimator
- HR
- Partner
- Marketing
- Finance
- All of the Help Centre
Can't find what you need? Email hello@moveplnr.com and tell us which screen you are on.
